Do register your purchase to activate your guarantee / warranty.
Do give your new sleep set time to “air” upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible. New mattresses may have a “new bed smell” that may take a couple weeks to dissipate.
Do carry your mattress flat on its side. It’s easier to handle and you’ll be less likely to damage the mattress.
Do keep your bedding clean. We always suggest using a mattress pad. Use of mattress pad will ensure that your warranty will stay in effect.
Do replace the old foundation when purchasing a new mattress. An old box spring may not provide sufficient support. It may appear that your new mattress is sagging when it is actually the box spring, which supports the mattress, that has become worn out.
Do use an appropriate frame and center support for queen and king size mattresses. Using the proper frame will ensure that your warranty remains in effect.
Do rotate your mattress occasionally from head to toe, to prolong the comfort and support life. Body indentations are a normal occurrence in your new mattress and indicate that the upholstery layers are conforming to your body’s individual contours.
Don’t remove the law tag label at the end of your mattress. This serves as a means of identification to establish your warranty rights, in the rare event any service need arises.
Don’t smoke in bed.
Don’t use dry cleaning fluid of any type on your mattress. These chemicals will damage some of the construction materials.
Don’t allow your mattress to get wet. Some of the upholstery materials may compress. Protect it from water or other liquids.
Don’t let anyone stand or jump on your mattress. It wasn’t built for that type of weight distribution or abuse.
Don’t place a board between your mattress and foundation. Your sleep set is designed as an integrated system to provide you with proper support, and the foundation plays an important role.
Don’t bend your new Sealy mattress more than 15 degrees. Such treatment may damage the innerspring unit. Flex rather than bend the mattress when going through doorways.
Sign up to receive our latest product news and special offers!